Consumer Complaint—Arbitration Clause in agreement cannot oust the jurisdiction of consumer courts even after the amendments made in 2015 in Section 8 of Arbitration Act. Arbitration—Amendment of 2015—Scope of—Judicial authority can refuse reference to arbitration only on the ground that it prima facie finds that no valid arbitration agreement exists.

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Insurance Contract--An apprentice is not an employee in common parlance.

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Consumer Protection Act, 1986, S.12—Housing—Delay in Delivering Possession—Subsequent purchaser is entitled to maintain complaint against builder for delay in delivery of possession of flat.

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Consumer Protection Act, 1986, S.12~Consumer Complaint—Class Action--Notice--For filing 'Class Action' complaint u/s 12(l)(c) of the 1986 Act notice under 0.1 R.8(2) CPC is mandatory-Civil Procedure Code, 1908, 0.1R.8.

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Medical Negligence--As long as the doctors have performed their duties and exercised an ordinary degree of professional skill and competence, they cannot be held guilty of medical negligence.

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